Cozycraft Digital

Last updated: 27/12/2025

At Cozycraft Digital, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or purchase from our website, including customers from the United States, United Kingdom, Europe, and other countries.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Billing details (processed securely by third-party payment providers)

Non-Personal Information

  • Browser type and device information
  • IP address (used for security and analytics)
  • Pages visited and time spent on the website

We do not store your payment card or banking information.

2. How We Use Your Information

We use your information to:

  • Process payments and deliver digital products
  • Provide customer support
  • Send order confirmations and service-related emails
  • Improve website functionality and user experience
  • Send promotional emails only if you opt in

3. Legal Basis for Processing (GDPR)

For users in the UK and the European Union, we process personal data based on:

  • Your consent
  • Performance of a contract (order fulfilment)
  • Legitimate business interests

4. Digital Products

Cozycraft Digital sells digital products only, including but not limited to:

  • Activity worksheets
  • Canva templates
  • Coloring books
  • Reel bundles
  • Notion templates
  • Logo bundles
  • Mockups
  • PLR products
  • Print-on-Demand (POD) files
  • Ultimate pack bundles

We may add, remove, or modify digital products and product categories in the future. All products offered on the website are delivered digitally. No physical products are shipped.

5. No Refund & No Return Policy

Due to the nature of digital products, all sales are final.

  • Once a digital product is delivered or downloaded, no refunds, returns, or exchanges are provided.
  • We do not offer refunds for accidental purchases, change of mind, or lack of use.
  • If you face a technical issue accessing your purchase, contact us, and we will assist you.

By completing a purchase on Cozycraft Digital, you agree to this No Refund Policy.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyse traffic, improve performance, and enhance user experience. You can disable cookies through your browser settings.

7. Third-Party Services

We may use third-party services such as:

  • Payment processors
  • Analytics tools
  • Email marketing platforms

These third parties operate under their own privacy policies and comply with international data protection standards.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. By using our website, you consent to this transfer.

9. Data Security

We take reasonable measures to protect your personal data, but no online system is completely secure.

10. Your Rights (USA, UK, EU)

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent
  • Request data portability
  • Object to certain data processing

To exercise these rights, contact us using the details below.

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If such data is identified, it will be removed promptly.

12. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated date.

14. Contact Us

If you have any questions about this Privacy Policy or our policies, you can contact us at:

Email: nishargbaria1499@gamil.com
Website: Cozycraft Digital